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Here at Phoenix Dreams International, we firmly believe in the
importance of your privacy and the security of your personal information. We
are committed to using any information that you provided us with in a
responsible manner. You are very important to us and we want to provide you
with a safe and secure online experience.
This Privacy Statement describes how we collect and use
your information. Please take a moment to review this Statement. We may also
update it from time to time.
This policy was last updated on July 1st 2005.
What information does Phoenix Dreams International
collect about customers?
When you purchase a product from us, we ask
for your name, mailing address, contact number, e-mail address and credit card
number and its expiration date so that we could process your order and send you
the product that you have purchased. The contact information is important to us
to contact you about your order, should there be a need.
We also collect the information you provide to us when
you register for "My Account", send us a customer testimonial, fill out a
survey, join our special promotions or contact us via e-mail.
How do we use the information collected?
The
information we receive and the feedback you provide allows us to tailor our
designs, product offerings, enhance your shopping experience and improve our
customer service.
It also enables us process your orders, make delivery of
your purchases or notify you about any updates we make to our website and
products.
The information you supply to us is added to our
customer database. You may receive periodic mailings or e-mails from us about
Phoenix Dreams International's new products and services, special promotions or
upcoming events. If you do not want to receive such information,
please let us know.
All the information that you provide is used strictly
only in-house. We do not share your personal information with any outside third
parties. We are committed to protect your privacy and the trust that you have
shared with us by providing your personal information.
We may share information with government agencies or
other companies assisting us in fraud prevention or investigation. We may do so
when : -
- permitted or required by law
- trying to protect against potential fraud, prevent fraud
or unauthorized transactions
- investigating fraud which has already taken place.
How do you know that the information is secured?
We have appropriate security measures in place to protect against the loss,
misuse or unauthorized access to the information that we collected so that you
can feel comfortable and secure when shopping. We use industry-standard
encryption technologies when transferring and receiving personal information.
When you checkout with your order, a padlock symbol will appear at the bottom
of your screen to indicate that the site you have entered is secured through
Secure Sockets Layer (SSL). Therefore, you can provide the required information
in a secured zone.
Internally, we have a firewall to protect information
stored in our computer from unauthorized access by third parties. Information
access in our office is also restricted only to those employees who need the
information to perform a specific function (such as customer service or order
processing).
Changes to this Privacy Policy Statement From time to
time, we may use the information you provide us for new, unanticipated uses. We
will update and make the necessary changes to update this Privacy Statement.
Therefore, you should check our website periodically for more information on
how we use the date we collect. Please do contact
us if you have any questions or concerns.
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